Thank you for shopping at Mantleshop. We want you to be completely satisfied with your purchase. Please read our returns and refund policy carefully.

Returns Window

You have 30 days from the date of delivery to initiate a return for eligible items.

Eligibility for Returns

We accept returns for items that are:

Defective or damaged upon arrival
Incorrectly printed or produced
Significantly different from the product description or images
Non-Returnable Items

Due to the custom, made-to-order nature of our products, we cannot accept returns for:

Change of mind or incorrect size selection
Items that have been worn, washed, or altered
Items without original tags or packaging
Sale or clearance items (unless defective)
Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 7 days of delivery with:

Your order number
Photos clearly showing the defect or damage
A brief description of the issue
We will review your claim and, if approved, provide a replacement or full refund at no additional cost to you.

How to Initiate a Return

To start a return, please email us at [your contact email] with your order number and reason for return. We will respond within 2 business days with instructions.

Return Shipping

For defective or incorrect items: We will provide a prepaid return label or reimburse your return shipping costs
For other eligible returns: Customer is responsible for return shipping costs
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items
Refunds

Once we receive and inspect your returned item:

Approved refunds will be processed within 5-7 business days
Refunds will be issued to your original payment method
Please allow 5-10 business days for the refund to appear in your account, depending on your bank or card issuer
Exchanges

Due to our print-on-demand model, we do not offer direct exchanges. If you need a different size or item, please return the original item for a refund and place a new order.

Damaged in Transit

If your item arrives damaged due to shipping, please contact us immediately with photos. We will work with you and the carrier to resolve the issue.

Contact Us

If you have any questions about our returns and refund policy, please contact us at:

Email: ripenharvest@aol.com
Website: mantleplace.shop